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Performance Standards and Appraisals

Performance Standards and Appraisals

Performance appraisals should be timely, thoughtful, consistent, thorough, and free from bias. How can performance appraisal systems be structured to facilitate this type of environment? Effective performance standards and appraisals can promote an open and continuous relationship among the nurse manager, HR professionals, and employees. How might you, as a nurse manager, use performance appraisals and other performance management strategies, such as positive discipline, in your leadership approach? Performance Standards and Appraisals

In this Discussion, you reflect on questions that commonly arise when assessing performance appraisal processes.


· Performance Standards:

· Who creates performance standards, and how are they communicated to employees?

· Are performance standards consistent with quality standards commonly used in the nursing profession?

· Do performance standards align with legal and ethical nursing practice?

· Performance Appraisals:

· How is employee performance (i.e., behaviors, attitudes, abilities, and skills) documented? performance Standards and Appraisals

· What measures, if any, protect employees from subjectivity?

· Are employees asked to engage in any form of self-evaluation?

· Do colleagues participate in peer evaluations such as 360-degree appraisals?

· Does the performance appraisal process encourage employee development?

· Aside from the written performance measures, what aspects contribute to success or failure in achieving performance improvement?

To prepare

· Review this week’s media, “Performance Management,” and consider the best practices highlighted by this week’s presenters. Performance Standards and Appraisals

· Reflect on the performance standards and appraisal systems used in your current organization or one with which you are familiar. With the above questions in mind, identify this organization’s strengths and areas for improvement.

· Drawing from ideas presented in this week’s Learning Resources, think of specific ways you might improve your organization’s use of performance standards and/or the performance appraisal process.

· Review the article, “Positive Discipline Reaps Retention.” As a nurse manager, how might you incorporate positive discipline into your performance management approach? What effect–good, bad, or indifferent–do you think it would have on your nursing staff? Performance Standards and Appraisals

Note:  To access this week’s required library resources, please click on the link to the Course Readings List, found in the  Course Materials  section of your Syllabus.

Required Readings

Lussier, R. N., & Hendon, J. R. (2016). Human resource management: Functions, applications, & skill development (2nd ed.). Thousand Oaks, CA: Sage Publications.


· Chapter 8, “Performance Management and Appraisal” (pp. 274–314)

This chapter introduces the performance appraisal process. The authors explain how to effectively carry out performance appraisals, the methods of assessment one can use, and who should be responsible for assessing employees.


· Chapter 9, “Rights and Employee Development &rdquo (pp. 316–355)

Chapter 9 provides an overview of employee rights and privileges. It also explains the processes of developing or terminating an employee, providing counseling for problem employees, and effectively using discipline and termination.

Dupee, J. M., Ernst, N. P., & Caslin, K. E. (2011). Does multisource feedback influence performance appraisal satisfaction? Nursing Management, 42(3), 12–16. Retrieved from the Walden Library databases.


The article focuses on the effects of multisource feedback (MSF) in a nursing environment.

Murray, B. (2003). Positive discipline reaps retention. Nursing Management, 34(6), 19–22. Retrieved from the Walden Library databases.


Positive discipline can transform communication and relationships between nurse managers and nursing staff. This article examines how nurse managers at a medical center in Boise, Idaho shifted their feedback process to an Alternative Correction Action model based on positive discipline philosophies.

Required Media

Laureate Education, Inc. (Executive Producer). (2012). Performance management. Baltimore, MD: Author. Performance Standards and Appraisals


Note: The approximate length of this media piece is 32 minutes.


This week, the presenters discuss challenges of and best practices for performance management and appraisals. Performance Standards and Appraisals


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